Terms of Use

By creating an account and using this Service (“the Service”), you agree to be bound by these Terms of Use (“Terms”). The Service is operated by Entrewoven Company, a Delaware corporation doing business as “Entrowoven,” “Entrowoven.com,” and “Entrowoven Company” (collectively, “Entrowoven,” “we,” “us,” or “our”). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and Entrewoven Company. We reserve the right to modify these Terms at any time. When we make material changes, we will notify you via email or an in-app notification at least thirty (30) days before the changes take effect, except where a shorter period is required by law or necessary to address a security or legal issue. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

2.1 Age Requirements

You must be at least 18 years old to create an account and use the Service. Users between the ages of 13 and 17 may only access the Service with verifiable parental or guardian consent and under a parent or guardian’s account, where applicable features are made available to minors.

The Service is not intended for, and may not be used by, anyone under the age of 13. We do not knowingly collect personal information directly from children under 13. If we become aware that an account is held by a user under 13, we will terminate that account and delete associated data.

2.2 Account Accuracy

You agree to provide accurate, current, and complete information when creating your account, and to keep that information up to date. This obligation applies with particular force to any health, dietary, or allergy-related information you choose to share through the Service (see Section 11).

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately at legal@entrewoven.com if you suspect unauthorized access to your account. Entrewoven Company is not liable for any loss or damage resulting from unauthorized access caused by your failure to protect your credentials.

You may not share your account with others or create accounts on behalf of other individuals without their knowledge and consent.

4.1 Description

The Service is a private, secure communication and coordination platform designed for parents and families connected through school communities. Features may include direct messaging, group channels, shared media, school directories, community boards, carpool coordination, signup sheets (including for food, snacks, and event contributions), event invitations, and RSVPs.

4.2 Free and Paid Tiers

The Service offers a free tier with access to core features and optional paid subscription plans that unlock additional features. Details of paid plans, pricing, and included features are published on our website and may change with notice.

4.3 Billing and Cancellation

Paid subscriptions are billed on a recurring basis (monthly or annually, as selected). You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period. We do not offer refunds for partial billing periods except where required by applicable law.

You agree not to use the Service to:

• Harass, bully, intimidate, or threaten other users
• Share or solicit personal information from minors in a manner that is harmful or inappropriate
• Post or transmit content that is defamatory, obscene, hateful, or discriminatory
• Impersonate any person, school, organization, or entity
• Spam, phish, or engage in any unsolicited commercial communication
• Share content that violates the intellectual property rights of any third party
• Attempt to gain unauthorized access to any part of the Service or another user’s account
• Knowingly provide false, misleading, or incomplete information about food ingredients, allergens, dietary restrictions, or health-related needs
• Use the Service to facilitate any illegal activity

We reserve the right to remove content and suspend or terminate accounts that violate these standards, at our sole discretion.

6.1 Your Ownership

You retain ownership of any content you post, upload, or share through the Service (“User Content”), including messages, photos, profile information, signup entries, invitations, and RSVPs.

6.2 License to Entrowoven

By posting User Content, you grant Entrewoven Company a limited, non-exclusive, royalty-free license to store, display, and transmit your content solely for the purpose of operating and improving the Service. We do not sell your content to third parties or use it for advertising purposes.

6.3 Content Standards

You are solely responsible for the content you share. You represent that you have all necessary rights to share any content you post, and that doing so does not violate any law or the rights of any third party.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

All elements of the Service not constituting User Content — including the name, logo, design, software, and underlying technology of the Service — are owned by Entrewoven Company and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of the Service without our express written permission.

The Service may integrate with or contain links to third-party services (such as school directories, calendar platforms, or payment processors). We are not responsible for the content, practices, or terms of any third-party services. Your use of third-party services is at your own risk.

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or fully secure.

Please read this section carefully. It describes important limitations on the Service and your responsibilities when using features that involve food, allergens, dietary restrictions, or other health-related information.

11.1 The Service Is an Awareness and Communication Tool, Not a Medical or Safety System

The Service may include features that allow users to record, share, or coordinate around food allergies, intolerances, sensitivities, dietary restrictions (including religious, cultural, ethical, or medical), ingredient information, and similar health-related information (“Health and Dietary Information”). These features are designed to help families and community members increase awareness, improve communication, and reduce the chance that important information is overlooked.

The Service is not a medical device, medical service, dietary advisory service, food safety system, or substitute for direct, individual communication between families, caregivers, hosts, schools, or medical professionals. We are not, and do not hold ourselves out as, a healthcare provider, allergist, dietitian, or other licensed professional.

11.2 You Are Responsible for Verifying Health and Dietary Information

You are solely responsible for:

• The accuracy, completeness, and timeliness of any Health and Dietary Information you enter into the Service about yourself, your child, or anyone for whom you are providing information;
• Independently verifying any Health and Dietary Information you receive through the Service before relying on it, including by contacting the relevant parent, caregiver, host, school, or medical professional directly;
• Communicating directly with hosts, parents, caregivers, schools, and other relevant parties — especially in the case of serious, life-threatening, or anaphylactic allergies or other significant medical conditions; and
• Maintaining and following any medical action plan (including the carrying and administration of epinephrine auto-injectors, inhalers, or other prescribed medications) regardless of information shared through the Service.

11.3 No Guarantees of Accuracy, Completeness, or Capture

You acknowledge and agree that:

• The Service cannot capture every allergen, sensitivity, ingredient, cross-contact risk, religious or cultural restriction, or relevant condition;
• Health and Dietary Information is provided by users and is not reviewed, verified, validated, or curated by Entrewoven Company;
• Ingredient lists, menu descriptions, signup entries, and similar information may be incomplete, outdated, mistaken, or omitted entirely;
• Notifications, alerts, or visual indicators within the Service may fail, be delayed, be missed by the recipient, or be removed by a user; and
• The Service should never be used as the sole source of information for any decision involving an allergy, intolerance, sensitivity, dietary restriction, or other health-related need.

11.4 Acknowledgment and Assumption of Risk

By using the Service — and in particular any feature involving food, allergens, dietary restrictions, or health-related information — you expressly acknowledge and assume all risk associated with reliance on information displayed through or exchanged via the Service. You agree that direct communication with other parents, caregivers, hosts, and medical professionals is the only reliable way to confirm Health and Dietary Information, and that the Service is an aid to — not a replacement for — that communication.

11.5 Release and Waiver

To the fullest extent permitted by applicable law, you hereby release, waive, and forever discharge Entrewoven Company and its affiliates, officers, directors, employees, contractors, and agents from any and all claims, demands, damages, losses, injuries (including personal injury or death), costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

(a) Any allergic reaction, adverse health event, or injury resulting from exposure to any food, ingredient, allergen, or substance coordinated, discussed, or referenced through the Service;

(b) Any inaccuracy, omission, error, or incompleteness in any Health and Dietary Information recorded, shared, or displayed through the Service, including information you or any other user entered;

(c) Any failure by any user (including you) to communicate, update, or verify Health and Dietary Information; and

(d) Any interruption, failure, delay, or error in any notification, alert, or display of Health and Dietary Information within the Service.

Nothing in this Section is intended to release any claim that, under applicable law, cannot be waived, or to limit any liability arising from Entrewoven Company’s own gross negligence, fraud, or intentional misconduct.

11.6 Indemnification for Health-Related Claims

In addition to the general indemnification in Section 13, you agree to indemnify, defend, and hold harmless Entrewoven Company and its affiliates, officers, directors, employees, and agents from any claim brought by or on behalf of any third party (including a member of your household, a child for whom you provide information, or a guest at an event you organize) arising out of or related to Health and Dietary Information you entered into, omitted from, or relied upon through the Service.

To the fullest extent permitted by law, Entrewoven Company and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, even if advised of the possibility of such damages. Our total liability for any claim arising out of or related to these Terms or the Service shall not exceed the greater of (a) the amount you paid us in the twelve months preceding the claim or (b) one hundred dollars ($100).

The foregoing limitations apply even if any limited remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full.

You agree to indemnify and hold harmless Entrewoven Company and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising out of your use of the Service, your User Content, your violation of these Terms, or your violation of any law or the rights of a third party. This obligation is in addition to, and does not limit, the indemnification set out in Section 11.6.

We may suspend or terminate your account at any time, with or without notice, for conduct that violates these Terms or that we determine is harmful to other users, to us, or to third parties. You may delete your account at any time through your account settings. Upon termination, your right to use the Service ceases immediately. The provisions of Sections 6.2, 8, 10, 11, 12, 13, 15, and 16 survive termination.

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall first be submitted to good-faith mediation. If mediation fails, disputes shall be resolved by final and binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, conducted in Anoka County, Minnesota, or another location mutually agreed by the parties. Judgment on the award may be entered in any court of competent jurisdiction.

Notwithstanding the foregoing, either party may bring an individual action in small-claims court for disputes within that court’s jurisdiction, and either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property rights.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted on an individual basis only, and not as a class, collective, or representative action. If this class action waiver is found to be unenforceable as to any particular claim or remedy, then that claim or remedy (and only that claim or remedy) shall be severed and brought in a court of competent jurisdiction, with the remainder of this Section continuing in full force.

30-Day Opt-Out: You may opt out of the arbitration provisions of this Section by sending written notice of your decision to opt out to legal@entrewoven.com within thirty (30) days of first accepting these Terms. Your notice must include your name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out of arbitration does not affect any other provision of these Terms.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Entrewoven Company regarding the Service. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force. Our failure to enforce any right or provision is not a waiver of that right or provision. You may not assign or transfer these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets.

For questions about these Terms, please contact us at:

Entrewoven Company
legal@entrewoven.com